Cities will use geographic information systems to collect real-time data from citizens to improve services



"One such program already in use in the United Kingdom is Voice Your View. The program allows pedestrians to record their opinions about their surroundings into a database via their mobile phones or strategically situated kiosks. The data is then shared with both city planners and the public via Web sites and at the public spaces themselves"


Magazine "The Futurist"


http://www.wfs.org/Forecasts_From_The_Futurist_Magazine